Online Doctor Visit Anthem.

Index Health is available in California, Texas, Florida, Massachusetts, New Hampshire, New York, Pennsylvania, and Virginia. Stay tuned for updates as we expand across the USA.

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Virtual care provides:

Accessibility and Convenience: Care from anywhere within your state of residence, eliminating travel time and costs.

Flexible Scheduling: Appointments to suit your schedule, significantly reducing wait times.

Continuity of Care: Easier follow-up appointments and ongoing monitoring.

Time and Cost Savings: Reduces both travel and waiting room times.

Privacy and Confidentiality: A secure environment for sensitive health discussions, enhancing comfort.

The Discovery Plan includes:

Initial clinical assessment with a physician to tailor your diagnostic approach.

Index Health Lab Panel offering advanced biomarker testing.

Clinical results review to discuss lab outcomes.

Personalized care plan developed based on your lab results.

You can schedule a free call with an Index Health Care Manager to learn more.

Yes, while we primarily operate through telemedicine, certain lab tests require physical sample collection. We facilitate home draw labs and tests to make this process seamless and convenient.

• In-Network Insurance: We are an in-network provider with Elevance (Anthem) in Virginia, Aetna, and Blue Cross Blue Shield PPO plans in NY, MA, PA, FL, NH, and VA.
• Out-Of-Network Insurance: We accept out-of-network insurance for other services. Check with our care manager during your free call about your deductible.
• Medicare/Medicaid: We do not accept Medicare Advantage or Blue Supplemental Plans. We also do not accept insurance in CA and TX.

Out-of-Network means we aren't contracted with your insurance company. We can submit claims for you to potentially be reimbursed based on your plan's policies.

Yes, for our services excluding the $199/month insurance plan, as these are billed directly to your insurance without eligible medical codes. You can use HSA/FSA for other eligible expenses.

Index Health Lab Panel (Included in the 3-Month Discovery Plan): This comprehensive lab panel is included in the Discovery Plan and covers essential biomarkers to start your health journey. There is no additional cost if you are covered by insurance; otherwise, it is available for $700 out-of-pocket.

Additional Advanced Lab Tests: After completing the 3-Month Discovery Plan, you may choose to continue with us under an ongoing care plan. Depending on your health goals and physician recommendations, you might opt for further advanced lab testing, including hereditary and other specialized tests. These tests are priced separately, and costs can vary based on the type of tests and your insurance coverage.

Ongoing Lab Costs: If you subscribe to ongoing care plans, expect to pay an average of $86 per month per member in the first six months for lab tests, which can be segmented as follows:

• 27% spending $0-$80
• 70% spending $80-$160
• 3% spending over $160

These figures represent the diversity and customization of our lab testing services tailored to individual health needs and conditions.

To address nutritional deficits, the average spend on supplements is $54 per month per member in the first six months, distributed as follows:

• 60% spend $0-$50
• 37% spend $50-$150
• 3% spend over $150

Peptides may be recommended depending on your diagnosis and health goals. The average spend on peptides is about $70 per month per member in the first six months.

• 3-Month Discovery Plan: The 3-Month Discovery Plan requires a full commitment for the duration of three months. There is no option to cancel once you've enrolled. You can choose to pay monthly or opt for a one-time payment at a discounted rate. At the end of the three months, the plan automatically ends.
• Transition to Ongoing Care: After completing the Discovery Plan, you have the option to subscribe to our Ongoing Care Membership, which is cancellable at any time. The cancellation terms for Ongoing Care Membership are flexible: you can cancel any time based on your usage of the services. If you cancel, you may be required to pay additional fees depending on the extent of services already rendered.

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