Undiagnosed & Other.

Get an online doctor diagnosis.

We know how frustrating it is to not feel your best and have to run from doctor to doctor and still not get a clear diagnosis. Put an end to your worries and start to feel better today with an online doctor diagnosis through Index Health, all from the comfort of your own home.

Try 30 days for $279 or $125/mo with in-network insurance.

forbes logotech crunch logorefresh miami logo
aetna insurance functional medicine covered by insuranceBlue Cross Blue Shield logo

elevance health logo
Online Doctor Diagnosis

Do you struggle with multiple symptoms?

We know how scary and frustrating it can be to suffer from numerous symptoms that could be related to a million different causes. You don’t feel good, but how do you fix it? Our online doctors are experts at diagnosing the root cause of multiple seemingly unrelated symptoms to provide relief.

Do these symptoms sound all too familiar?

check mark blue
Mood Changes
check mark blue
Fatigue
check mark blue
Malaise
check mark blue
Fever
check mark blue
Body Aches
check mark blue
Headache
check mark blue
Loss of Appetite
check mark blue
Nausea
check mark blue
Dizziness
check mark blue
Weakness
check mark blue
Difficulty Concentrating
check mark blue
Confusion
check mark blue
Congestion or Runny Nose
check mark blue
Persistent Cough
check mark blue
Shortness of Breath
check mark blue
Diarrhea
check mark blue
Constipation
check mark blue
Bloating
check mark blue
Skin Changes
check mark blue
Sleep Disturbances

If you are dealing with multiple symptoms and have no answers: we’ve got you. Stop bouncing from doctor to doctor with no answers. Find your solution and reach out for an online doctor diagnosis today. 

Am I a candidate?

Identify previously overlooked areas of health with functional medicine.

check mark blue
Advanced lab tests to uncover the root cause of symptoms.
check mark blue
Nutrition and lifestyle-first approach.
check mark blue
Personalized treatment plans targeted at the root cause & prevention.
check mark blue
Hands-on physician & nutritionist support, testing, and progress tracking.

How our "undiagnosed" program works.

01

Comprehensive analysis from a doctor.

We dedicate time to understanding your genetics, history, lifestyle, and goals. Combined with advanced lab tests other doctors don’t run, you get new, in-depth information about what's wrong and an integrative program to address it.

Identify what’s unknown.

We know how frustrating it is to run from doctor to doctor, unable to get a clear diagnosis. Our physicians have extensive experience working with hard-to-diagnose diseases and use the most advanced lab tests available today. Our holistic approach gets to the root-cause of your condition.

What does your doctor screen for at the first meeting?
plus icon

Nutrition history (including previous food plans, eating habits, and their outcomes), detox and elimination habits (including bowel habits and hydration), and exposure history (environmental, occupational, residential, etc.).‍

Previous workups and treatment protocols, the interventions' outcomes, infection history, and known genetic predispositions.

What our doctors test for.

Nutritional history.
plus icon

Vitamin D, Vitamin A, Vitamins B12 and Folate, Iron and Ferritin, Red blood cell levels of Magnesium, Red blood cell levels of Zinc, Essential Fatty Acids, Detox/Elimination habits.

Comprehensive stool analysis.
plus icon

Comprehensive microbiome/gut testing including digestion, probiotic levels, metabolites.

Detox & elimination habits.
plus icon

Comprehensive Metabolic Profile and Urine organic acids (screens for abnormal accumulation of intermediate metabolites - organic acids - in the body).

Exposure history.
plus icon

Medication history review, Gamma-glutamyl transpeptidase (GGT), F2 isoprostanes: creatinine ratio, Urine non-metals toxicants, Occupational exposures, and Pesticide/herbicide exposures.Complete Blood Count with Differential.

Infection history.
plus icon

Other chronic infection testing includes viral illnesses like EBV/CMV, fungal infections, and possible mold-related conditions.Immunoglobulins to specified pathogens.

Genomics.
plus icon

Comprehensive assessment of drivers of disease and risks based on genomics testing.

02

Get a personalized plan.

We identify & treat what nutritional deficiencies, toxins, or pathogen exposures are present & causing damage. Personalization is our policy. We address the root cause of disease and plan for prevention and long-term wellness using integrative changes in nutrition, lifestyle, and at times targeted dietary supplements based on your needs.

What’s in your personalized plan?

Personalized plans target your body risks and root cause drivers using nutrition, lifestyle changes, and targeted supplements to help you achieve optimal health.

Integrative nutrition plan.
plus icon

Elimination plan with food reintroduction, symptom tracking, detox food plan, renew food plan, elemental food plan, cardiometabolic food plan.

Lifestyle & movement plan.
plus icon

Enjoyable forms of movement, stress management, sleep tracking (Oura ring), mental and emotional care.

Supplements & medication.
plus icon

We believe in a natural, nutrition-first approach with targeted supplements. As a policy, supplement recommendations are targeted entirely at the risk factors identified in the tests. Our doctors can prescribe medication and will do so on an as needed basis.

03

Progress tracking & ongoing support.

With proactive 30-60 minute appointments & unlimited messaging, we make sure that you achieve your health goals. Our holistic functional medicine approach puts you at the center of the treatment process.

Ongoing support, tracking, and proactive visits.

Maximize your progress with continuous functional medicine support and check-ins with your doctor and nutritionist. We'll also track your progress using wearables, repeat advanced lab tests, and educational content geared toward your condition.

Personalized care and support.
plus icon

Personalized Care from the comfort of your home, targeted at prevention, planning, and personalization rather than just sick treatment. Our functional medicine team also offers unlimited messaging when you need it.

Repeat testing, follow-ups, and risk calculators.
plus icon

Geared toward lowering 10 years and lifetime risk of heart attack and stroke, we use standardized risk calculators to track your risk and improvement over time (American College of Cardiology and Mayo Clinic).

Index Health is more effective than everything else you’ve tried.

blue check icon

Index Health

Advanced lab tests and root cause analysis.
plus icon

We use advanced lab tests that analyze the root cause of your condition, allowing us to make a therapy plan and treat you with precision.

60 minute deep dive consultations.
plus icon

We care. we listen. The more we know about you, your health history, and your health goals. The better we can work together to get you to optimal health.

100% personalized plans.
plus icon

Get a hyper personalized plan tailored to the root cause of your condition. These health plans include a food first, lifestyle-based approach. Supplements are used on a per need basis. Our goal is to get you off of medication.

Nutrition and lifestyle first.
plus icon

Food and lifestyle are medicine. We put nutritional help and a schedule of healthy habits at the forefront of our approach to optimal health.

Data tracking and results.
plus icon

With ongoing support, tracking, and testing, you'll be able to feel and see & track real progress.

x close icon

Traditional Approach

One size fits all.
plus icon

Healthcare today can be summarized as a 10 minute consultations that inevitably ends in prescription medication—we know we can do better.

10 minute consultations.
plus icon

Nowadays we gotten used to the 10 minute appointments which only end up treating the surface.

Band-aid approach.
plus icon

A conventional protocol would prescribe a pill or supplement to solve your problems and symptoms, but that kind of quick treatment doesn't target the condition's root cause. Index Health won't mask your symptoms--we help you figure out exactly what is driving them to find relief.

No ongoing support.
plus icon

The average clinic is barely there for you when you're sick. We're here for you when you need us--to prevent disease and plan for longevity.

Quick fixes.
plus icon

We know that a healthy body doesn't happen overnight, and our approach will take effort, time, and willingness to change. If you are not ready to put in the time and effort to get lasting results, then Index Health is unlikely to be a good fit.

Clear costs. Great care.

Become an Index Health member today and get a long-term partner dedicated to preventing disease and getting you to optimal health.

Monthly

Annually

Save $368+

With Insurance.

Currently, we do not accept insurance in CA & TX.
$1,250/yr
Save two months with our yearly plan!

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

aetna insurance functional medicine covered by insuranceBlue Cross Blue Shield logo

elevance health logo
What’s covered by insurance:
check mark blue
Unlimited doctor visits (60 min).
check mark blue
Unlimited nutritionist visits (60 min).
check mark blue
Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
check mark blue
Unlimited health coach visits.
check mark blue
100% personalized treatment plan.
check mark blue
Unlimited messaging.
check mark blue
Access to advanced lab testing.
check mark blue
Premium support.

Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$3,200/yr
$3,538/yr
hsa fsa
What’s included for 12 months:
check mark blue
6 doctor visits (60 min each).
check mark blue
3 nutritionist visits.
check mark blue
Unlimited health coach visits.
check mark blue
100% personalized treatment plan.
check mark blue
Unlimited messaging.
check mark blue
Access to advanced lab testing.
check mark blue
Premium support.
check mark blue
Use your HSA/FSA.

Cancel anytime after the first 30 days.

With Insurance.

Currently, we do not accept insurance in CA & TX.
$125/mo

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

Accepting following insurances:
aetna insurance functional medicine covered by insuranceBlue Cross Blue Shield logo

elevance health logo
What’s covered by insurance:
check mark blue
Unlimited doctor visits (60 min).
check mark blue
Unlimited nutritionist visits (60 min).
check mark blue
Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
check mark blue
Unlimited health coach visits.
check mark blue
100% personalized treatment plan.
check mark blue
Unlimited messaging.
check mark blue
Access to advanced lab testing.
check mark blue
Premium support.

Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$279
For the first 30 days. Afterwards $299/mo.
hsa fsa
What’s included for 12 months:
check mark blue
6 doctor visits (60 min each).
check mark blue
3 nutritionist visits.
check mark blue
Unlimited health coach visits.
check mark blue
100% personalized treatment plan.
check mark blue
Unlimited messaging.
check mark blue
Access to advanced lab testing.
check mark blue
Premium support.
check mark blue
Use your HSA/FSA.

Cancel anytime after the first 30 days.

Friends & family discount

Give the gift of optimal health.

Are you interested in signing up with your significant other, or would you like to reap the benefits of Index Health with a friend? Talk to one of our friendly membership advisors and start your journey to optimal health today.

$179
$149
per month & person

(561) 556-2656
9:00am - 5:00pm from Monday to Thursday.
On Fridays, between 9:00am - 3:00pm.

FAQ

Where is Index Health available?
plus icon

Currently, Index Health is available in California, Texas, Florida, Massachusetts, New Hampshire, New York, Pennsylvania, and Virginia. Stay tuned for updates on new services across the USA. 

What are the benefits of virtual care?
plus icon

Virtual care, also known as telehealth or telemedicine, offers several benefits when compared to traditional in-person healthcare. Here are some of the key advantages of virtual care:

check mark blue
Accessibility and Convenience: Overcomes geographical barriers, allowing care from anywhere (you will need to be in the state that you live for your consultations). Eliminates travel time and costs.
check mark blue
Flexible Scheduling: Appointments available to suit busy schedules. Reduces and even eliminates appointment wait times.
check mark blue
Continuity of Care: Simplifies follow-up appointments. Supports ongoing monitoring for chronic conditions.
check mark blue
Time and Cost Savings: Saves travel time & expenses. Eliminates waiting room time.
check mark blue
Privacy and Confidentiality: Offers a secure environment for sensitive discussions. Enhances patient comfort.

Remember, the suitability of virtual care versus traditional care depends on the medical situation, patient preferences, and healthcare provider recommendations.

What's included when I become a member?
plus icon

We recommend following our highly rated health program that includes 5 physician visits, and 3 nutritionist visits, which has shown to deliver the best outcomes for our patients. In addition to the above, as an Index Health patient, you'll receive the following:

check mark blue
A personalized plan (nutrition, lifestyle, supplements, targeted medication if need be, and a plan to get off of medication).
check mark blue
Access to advanced lab tests with advanced diagnostic capabilities.
check mark blue
Unlimited messaging.
check mark blue
Unlimited health coach visits.
check mark blue
Discounted rates for supplements.
check mark blue
Curated content for your health goals.

You can schedule a free call with an Index Health Care Manager to learn more.

Do I need to physically visit a lab even though it is fully online-based?
plus icon

Yes, while Index Health operates primarily through telemedicine, certain advanced lab tests require physical sample collection. We can provide the convenience of home draw labs and home tests, ensuring a seamless experience. Our partnerships with trusted labs allow you to schedule at-home sample collections, making it easier for you to undergo the necessary advanced tests without visiting a medical facility. This approach combines the benefits of telemedicine with the accuracy of specialized lab analyses, ensuring you receive comprehensive care from the comfort of your own space.

Does Index Health accept insurance, Medicare or Medicaid?
plus icon

Yes, Index Health is now an In-Network provider for Elevance (Anthem) in Virginia, as well as Aetna and Blue Cross Blue Shield PPO plans in New York, Massachusetts, Pennsylvania, Florida, New Hampshire, and Virginia. For these plans, you can utilize your insurance benefits for medical appointments. Please note that we do not accept Medicare Advantage or Blue Supplemental Plans at this time.

We do not accept insurance in California and Texas at the moment.

For other services, we accept Out-Of-Network insurance. During your free call with an Index Health Care Manager, you can inquire about your Out-Of-Network deductible and how it applies to our services.

Lab work, which is a key part of the Index Health experience, is typically covered by your insurance and is not included in the Index Health membership fee. We collaborate with Labcorp and Quest, which are in-network labs, ensuring a smoother process for your lab service needs.

What is Out-Of-Network?
plus icon

Think of Out-Of-Network as the opposite of In-Network, for your insurance company. An Out-Of-Network provider is a provider that is not directly contracted with your insurance company.

As an Out-Of-Network provider, we are able to submit a claim with your insurance company so that you can be reimbursed a certain amount of money for the fees paid to Index Health.

The amount reimbursable depends on your insurance plan's deductible, whether your plan will reimburse you for Out-Of-Network services, and other factors. Index Health cannot guarantee reimbursement from your insurance company.

Not sure about the details of your plan? No problem! We can help for free. You can schedule a free call with an Index Health advisor so that you can find out more information about your insurance plan's coverage, and how much you’ll potentially be reimbursed.

Can I use my HSA/FSA to pay for Index Health?
plus icon

For our $299/month membership plan, you can use your HSA/FSA, as Index Health is considered a medically eligible expense.

However, for the $125/month insurance plan, HSA/FSA cannot be used. This is due to the fact that we bill your insurance directly for appointments under this plan, and there are no medical codes associated with the $125 fee that would qualify for HSA/FSA claims. For other eligible expenses outside the insurance plan, you may use your HSA/FSA.

Do I have unlimited messaging with providers between appointments?
plus icon

Yes, you do have unlimited messaging! Think of unlimited messaging as an easy and quick way to chat with your doctor and nutritionist. We typically get back to our patients within 48 hours for most inquiries.

Can I choose my doctor/nutritionist?
plus icon

For our $299/month membership plan, you are free to choose your doctor based on availability. Please discuss your preferences with your care manager during the signup process, and we will make every effort to accommodate your choice.

For those on the $125/month insurance plan, options are currently limited. Our care manager will discuss the available options with you and help schedule your first appointment.

How much do lab tests cost?
plus icon

Lab testing is essential for our root cause diagnostics but is separate from membership fees. Standard labs like Quest Diagnostics & Labcorp are often covered by insurance. Advanced labs tailored to your health goals average $86 per month per member in the first six months, with:

  • 27% spending $0-$80
  • 70% spending $80-$160
  • 3% spending over $160
What is the average spend on supplements?
plus icon

To address nutritional deficits, the average spend on supplements is $54 per month per member in the first six months, distributed as follows:

  • 60% spend $0-$50
  • 37% spend $50-$150
  • 3% spend over $150
Will I need peptides?
plus icon

Peptides may be recommended depending on your diagnosis and health goals. The average spend on peptides is about $70 per month per member in the first six months.

What's the cancellation policy?
plus icon

You may cancel anytime after your first 30 days. The initial setup fee of $279 for the first 30 days is non-refundable. If you have any questions or are looking to cancel your membership, please get in touch at:

Don't just take our word for it.

Other conditions we treat.

Ready to diagnose and treat the root cause?