GERD & Acid Reflux.

Root cause medicine for GERD & Acid reflux.

Our board-certified and functional medicine trained doctors specialize in diagnosing, trying to prevent, and treating GERD and acid reflix using a root cause & holistic approach.

Try 30 days for $249 or $99/mo with in-network insurance.

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50%

Decreased gut inflammation, on average.

23%

Average lowered inflammation hsCRP.

80%

Of patients see an improvement in their first 6 months.

GERD & acid reflux related conditions we treat.

GERD (Gastroesophageal Reflux Disease) and acid reflux occur when stomach acid frequently flows back into the tube connecting your mouth and stomach (esophagus). This backwash (acid reflux) can irritate the lining of your esophagus, leading to symptoms like heartburn, regurgitation, and difficulty swallowing. Chronic acid reflux is referred to as GERD.

Heartburn.
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Heartburn is a discomfort or pain caused by stomach acid flowing back into the esophagus, the tube that connects the mouth to the stomach. It's a common symptom of acid reflux or GERD.

Symptoms include:
- Burning Sensation: Typically in the chest, behind the breastbone, that can rise up to the throat.
- Regurgitation: A sour or bitter-tasting acid backing up into the throat or mouth.
- Worsening Pain When Lying Down or Bending Over: The position can make the pain and discomfort more intense.

Backwash of liquid or food.
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Backwash of liquid or food, also known as regurgitation, occurs when stomach contents flow back up into the esophagus and potentially into the mouth.

Symptoms include:
- Sour or Bitter Taste: Stomach acids or partially digested food can cause a noticeable and unpleasant taste.
- Burping or Belching: Expelling air and stomach contents through the mouth.
- Nausea: Feeling sick to the stomach, especially after eating or when lying down.

How the GERD program works.

01

Comprehensive gut health analysis from a doctor.

We dedicate time to understanding your genetics, history, lifestyle, and goals. Combined with advanced microbiome lab tests other doctors don’t run, we identify key drivers of poor gut health, including any nutrient deficiencies.

Root cause evaluation of risks and drivers.

What does your doctor screen for at the first meeting?
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Poor digestion, abnormal stool changes or microbiome abnormalities, leaky gut or food allergies or sensitivities, prior antibiotic or infection exposures, bowel inflammation or detox problems, previous microbiome labs or analyses (including GI workups/endoscopies/colonoscopies), previous gut health diagnoses, family history, lifestyle factors like healthy exercise, stress, diet, drinking, and smoking habits.

What our doctors test for.

Poor digestion markers.
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Pancreatic elastase, Fat or protein malabsorption, short-chain fatty acids / n-butyrate levels.

Abnormal microbiome or stool changes.
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Elevated methane dysbiosis score, overgrowth of “bad” bacteria, deficient beneficial gut bacteria, SIBO breath testing.

Leaky gut, food allergies, and sensitivities.
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Level of growth of Akkermansia mucinophila, IgE food or environmental testing, Lactulose/mannitol testing, Zonulin testing.

Medications / supplements that may induce autoimmunity.
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Isoniazid, Hydralazine, Procainamide, Tumor-necrosis factor (TNF) alpha inhibitors (such as etanercept, infliximab, and adalimumab), Minocycline, Sulfasalazine, Chlorpromazine, Quinidine, Methyldopa.

Prior antibiotic or infection exposures.
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Parasite screening, Fungal or Yeast screening, Helicobacter pylori testing.

Bowel inflammation or detox problems.
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Inflammation-associated dysbiosis score, Calprotectin, Fecal secretory IgA level, Beta-glucuronidase level.

Nutrigenomics.
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Based on your genomics, specific omega fatty acids, vitamins, and the mineral amount that your body needs.

02

Get a 100% personalized gut health plan.

Personalization to your body is our policy—these tests & screenings tell us the current status of your microbiome, digestive health, inflammation, bacterial imbalances and which areas to focus on to optimize gut health.

What’s in your personalized plan?

Personalized plans target your body risks and root cause drivers using nutrition, lifestyle changes, and targeted supplements to help you achieve optimal health.

Integrative nutrition plan.
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Whole, unprocessed foods with high nutrient diversity and known gut health benefits such as probiotic bacteria, foods to assist with leaky gut, low FODMAP, low nickel food plan, probiotic intake, elimination diet with food reintroduction and tracking.

Lifestyle & movement plan.
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Mindful eating, with breath-work before meals, stress management, enjoyable movement plan.

Supplements & medication.
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We believe in a natural, nutrition-first approach with targeted supplements. As a policy, supplement recommendations are targeted entirely at the risk factors identified in the tests. Our doctors can prescribe medication and will do so on an as needed basis.

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Progress tracking & ongoing support.

With proactive 30-60 minute appointments & unlimited messaging, we make sure that you achieve your gut health goals. Our holistic functional medicine approach puts you at the center of the treatment process.

Ongoing support, tracking, and proactive visits.

Maximize your progress with continuous functional medicine support and check-ins with your doctor and nutritionist. We'll also track your progress using wearables, repeat advanced lab tests, and educational content geared toward your condition.

Personalized care and support.
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Personalized Care from the comfort of your home, targeted at prevention, planning, and personalization rather than just sick treatment. Our functional medicine team also offers unlimited messaging when you need it.

Repeat testing, follow-ups, and risk calculators.
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Geared toward lowering 10 years and lifetime risk of heart attack and stroke, we use standardized risk calculators to track your risk and improvement over time (American College of Cardiology and Mayo Clinic).

Care that changes lives.

Meet Jenna, joined Index Health June 2022.

She needed help with her heartburn, bloating, constipation, mood swings, irritability, poor concentration, hives, and sinusitis.

Results after 4 months:
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Resolution of constipation and minimal heartburn.
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Stable mood and concentration.
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Reduced “allergic” symptoms.
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Improved energy.

Clear costs. Great care.

Become an Index Health member today and get a long-term partner dedicated to preventing disease and getting you to optimal health.

Monthly

Annually

Save $289+

With Insurance.

In-Network (PPO & HMO)
$899/yr
$1,188/yr

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

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What’s covered by insurance:
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Unlimited doctor visits (60 min).
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Unlimited nutritionist visits (60 min).
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Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Visits available within 7 days.
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Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$3,200/yr
$3,538/yr
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What’s included for 12 months:
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6 doctor visits (60 min each).
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3 nutritionist visits.
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Visits available within 7 days.
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Use your HSA/FSA.
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Cancel anytime after the first 30 days.

With Insurance.

In-Network (PPO & HMO)
$99/mo

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

Accepting following insurances:
aetna insurance functional medicine covered by insuranceBlue Cross Blue Shield logo

elevance health logo
What’s covered by insurance:
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Unlimited doctor visits (60 min).
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Unlimited nutritionist visits (60 min).
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Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Visits available within 7 days.
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Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$249
For the first 30 days. Afterwards $299/mo.
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What’s included for 12 months:
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6 doctor visits (60 min each).
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3 nutritionist visits.
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Visits available within 7 days.
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Use your HSA/FSA.
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Cancel anytime after the first 30 days.

Don't just take our word for it.

Other conditions we treat.

FAQ

Where is Index Health available?
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At the current time, Index Health is only available through telemedicine in the states of Florida, Massachusetts, New Hampshire, New York, Pennsylvania, and Virginia. All from the comfort of your home. Stay tuned for updates on new availabilities across the USA. Follow us on social media for updates:

What are the benefits of virtual care?
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Virtual care, also known as telehealth or telemedicine, offers several benefits when compared to traditional in-person healthcare. Here are some of the key advantages of virtual care:

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Accessibility and Convenience: Overcomes geographical barriers, allowing care from anywhere (you will need to be in the state that you live for your consultations). Eliminates travel time and costs.
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Flexible Scheduling: Appointments available to suit busy schedules. Reduces and even eliminates appointment wait times.
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Continuity of Care: Simplifies follow-up appointments. Supports ongoing monitoring for chronic conditions.
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Time and Cost Savings: Saves travel time & expenses. Eliminates waiting room time.
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Privacy and Confidentiality: Offers a secure environment for sensitive discussions. Enhances patient comfort.

Remember, the suitability of virtual care versus traditional care depends on the medical situation, patient preferences, and healthcare provider recommendations.

What's included when I become a member?
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We recommend following our highly rated health program that includes 5 physician visits, and 3 nutritionist visits, which has shown to deliver the best outcomes for our patients. In addition to the above, as an Index Health patient, you'll receive the following:

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A personalized plan (nutrition, lifestyle, supplements, targeted medication if need be, and a plan to get off of medication).
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Access to advanced lab tests with advanced diagnostic capabilities.
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Unlimited messaging.
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Unlimited health coach visits.
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Discounted rates for supplements.
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Curated content for your health goals.

You can schedule a free call with an Index Health Care Manager to learn more.

Do I need to physically visit a lab even though it is fully online-based?
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Yes, while Index Health operates primarily through telemedicine, certain advanced lab tests require physical sample collection. We can provide the convenience of home draw labs and home tests, ensuring a seamless experience. Our partnerships with trusted labs allow you to schedule at-home sample collections, making it easier for you to undergo the necessary advanced tests without visiting a medical facility. This approach combines the benefits of telemedicine with the accuracy of specialized lab analyses, ensuring you receive comprehensive care from the comfort of your own space.

Does Index Health accept insurance, Medicare or Medicaid?
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Yes, Index Health is now an In-Network provider for Elevance (Anthem) in Virginia, as well as Aetna and Blue Cross Blue Shield PPO plans in New York, Massachusetts, Pennsylvania, Florida, New Hampshire, and Virginia. For these plans, you can utilize your insurance benefits for medical appointments. Please note that we do not accept Medicare Advantage or Blue Supplemental Plans at this time.

For other services, we accept Out-Of-Network insurance. During your free call with an Index Health Care Manager, you can inquire about your Out-Of-Network deductible and how it applies to our services.

Lab work, which is a key part of the Index Health experience, is typically covered by your insurance and is not included in the Index Health membership fee. We collaborate with Labcorp and Quest, which are in-network labs, ensuring a smoother process for your lab service needs.

What is Out-Of-Network?
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Think of Out-Of-Network as the opposite of In-Network, for your insurance company. An Out-Of-Network provider is a provider that is not directly contracted with your insurance company.

As an Out-Of-Network provider, we are able to submit a claim with your insurance company so that you can be reimbursed a certain amount of money for the fees paid to Index Health.

The amount reimbursable depends on your insurance plan's deductible, whether your plan will reimburse you for Out-Of-Network services, and other factors. Index Health cannot guarantee reimbursement from your insurance company.

Not sure about the details of your plan? No problem! We can help for free. You can schedule a free call with an Index Health advisor so that you can find out more information about your insurance plan's coverage, and how much you’ll potentially be reimbursed.

Can I use my HSA/FSA to pay for Index Health?
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For our $299/month membership plan, you can use your HSA/FSA, as Index Health is considered a medically eligible expense.

However, for the $99/month insurance plan, HSA/FSA cannot be used. This is due to the fact that we bill your insurance directly for appointments under this plan, and there are no medical codes associated with the $99 fee that would qualify for HSA/FSA claims. For other eligible expenses outside the insurance plan, you may use your HSA/FSA.

Do I have unlimited messaging with providers between appointments?
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Yes, you do have unlimited messaging! Think of unlimited messaging as an easy and quick way to chat with your doctor and nutritionist. We typically get back to our patients within 48 hours for most inquiries.

Can I choose my doctor/nutritionist?
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For our $299/month membership plan, you are free to choose your doctor based on availability. Please discuss your preferences with your care manager during the signup process, and we will make every effort to accommodate your choice.

For those on the $99/month insurance plan, options are currently limited. Our care manager will discuss the available options with you and help schedule your first appointment.

What's the cancellation policy?
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You may cancel anytime after your first 30 days. The initial setup fee of $249 for the first 30 days is non-refundable. If you have any questions or are looking to cancel your membership, please get in touch at:

Ready to diagnose and treat the root cause?