Our simple and effective process.

Discover & address the root cause of your health issues.

Specialist lab testing, ongoing communication & support, as well as a 100% personalized treatment plan.

Try 30 days for $249 or $99/mo with in-network insurance.

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How it works.

01

Comprehensive First Appointment.

Your first appointment is all about you. Our doctors listen carefully, understanding your health struggles & health goals to shape your treatment approach.

02

Root Cause & Advanced Diagnostics.

Experience the most advanced testing, collecting over 1,000 data points per test. Our analysis covers everything from nutrition, lifestyle, genetics, and more.

03

Your 100% Personalized Plan.

Based on lab results, health goals, and your pace. It includes nutrition, lifestyle, targeted supplements, and cutting-edge tools like CGMs and sleep monitors.

04

Ongoing Support & Communication.

Stay on track with your personalized plan through continuous appointments, unlimited messaging, and progress tracking. We're here for your health journey.

01

Your first doctor appointment (60min).

Our doctors take the time to listen to you, and understand your health goals in order to determine the best treatment approach.

Overview:

Your first physician appointment will take a deep dive into your current symptoms, your health history, your lifestyle habits (diet, movement), any medications or supplements you take, and more.

Health history & current lifestyle habits.
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With your doctor, you’ll discuss previous efforts of improving your health, short and long term health goals, and key lifestyle habits (diet, stress triggers, exercise habits) that may be triggering your problems.

Current supplements & medication.
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We’ll want to understand what medication and supplements you’re taking, and why. It’s important for us to also understand how it’s helped you make progress so far.

Other factors that may be impacting your health.
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Often times, our patients won’t know why they feel the way they do even if they’ve tried multiple treatment approaches.

It can be for various reasons: living in an environment with mold toxicity, an impaired gut, a hidden autoimmune response, or other factors that our testing helps uncover.

Unlimited messaging & continuous support.

Throughout your care with Index Health, you’ll receive unlimited messaging and continuous support for when you have questions about your health or treatment plan.

02

Our secret sauce: root cause lab testing & advanced diagnostics.

This is testing like you've never experienced before. Testing is at the core of what we do and we collect 1,000+ data points per test, which is more comprehensive than any yearly blood panel anywhere else.

Get your labs done.

After your first appointment, we’ll recommend getting a series of labs that will help uncover the root cause of your health problems, and how we can best treat it. We make lab testing easy (and mainly covered by insurance) by partnering with national labs like Quest and LabCorp.

What will we screen for.

Weight & Heart Health.
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Potential nutrient deficiencies. Sensitivities, intolerances, and allergies to foods. Lifestyle factors contribute to fat buildup or toxin intake (exercise, smoking, drinking). Chronic infections or exposures (occupational, environmental, etc.).

Autoimmunity & Hormone Health.
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Food triggers (sensitivities, intolerances, allergies), potential nutrient deficiencies, chronic infections or exposures (occupational, environmental, etc.), medications & supplements that may induce autoimmunity, and family history & genomics.

Gut Health.
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Poor digestion markers, abnormal microbiome or stool changes, leaky gut, food allergies/sensitives, medication/supplements that may induce autoimmunity, prior antibiotic or infection exposures, bowel inflammation or detox problems.

Undiagnosed & Other Issues.
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We know how frustrating it is to run from doctor to doctor, unable to get a clear diagnosis. Our physicians have extensive experience working with hard-to-diagnose diseases and use the most advanced lab tests available today. Our specialist testing approach aims to get to the root-cause of your condition.

03

Get your 100% personalized plan.

Personalized plans are 100% tailored to your lab results, your health goals, and your pace.

What your personalized plan includes.

Nutrition & diet plan.
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Food is medicine, and it’s at the center of what we do. Your physician and nutritionist will create a food plan that’s made to target and relieve the root cause of your problems.

Lifestyle & movement plan.
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Movement and exercise help reduce inflammation, improve your immune system, and help prevent disease. We’ll work with you to create a movement plan that’s enjoyable for you, and for your own pace.

Supplements & medication.
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Our goal is to get you off of both supplements & medication, and we’ll be working with you to de-prescribe both at a healthy pace.

Tools we may use.
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We may also recommend using wearables like a Continuous Glucose Monitor (CGM) to understand how certain foods or events impact your blood sugar levels, sleep monitoring devices to see how you’re sleeping, blood pressure monitors to observe your heart health, as well as other devices to help us track your progress.

04

Continuous support & communication

Stay on top of your personalized plan and health goals with ongoing appointments, unlimited messaging, and progress tracking.

What ongoing support looks like.

Ongoing appointments.
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You will receive five (5), 60min appointments with your doctor, and 3 appointments (1.5hs in total) with your nutritionist, enabling you to constantly measure progress and stay on top of your health.

You will be able to choose your doctor and nutritionist.

Unlimited messaging.
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You can reach out to your care team to tweak your plan and get answers. Your care team should respond within 48 hours.

For any medical emergencies, please dial 911 and go to your nearest Emergency Room or Urgent Care.

Start feeling great with ongoing support.

The timeline to improvement will vary for each person. A patient may see a reduction in flares of disease within 3-6 months when properly following your plan, addressing the root cause(s), triggers, and mediators of the condition.

Follow up lab tests & symptom questionnaires.
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In order to track measurable progress we recommend follow-up testing on important lab markers. The timeline on when we suggest taking these tests can vary patient to patient.

We'll also track how your symptoms are developing throughout your journey, helping us improve your personalized plan.

Prevention & long term planning.
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As your health results and symptoms improve, we’ll work with you to try and prevent disease and optimize your health in the years to come.

Get access to the most advanced diagnostics and lab companies.

Testing is at the core of what we do. Standard labs might overlook deeper hidden health patterns or underlying causes. Our advanced testing partners provide a thorough insight into your health, driving our personalized approach.

Clear costs. Great care.

Become an Index Health member today and get a long-term partner dedicated to preventing disease and getting you to optimal health.

Monthly

Annually

Save $289+

With Insurance.

Currently, we do not accept insurance in CA & TX.
$899/yr
$1,188/yr

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

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elevance health logo
What’s covered by insurance:
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Unlimited doctor visits (60 min).
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Unlimited nutritionist visits (60 min).
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Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.

Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$3,200/yr
$3,538/yr
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What’s included for 12 months:
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6 doctor visits (60 min each).
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3 nutritionist visits.
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Use your HSA/FSA.

Cancel anytime after the first 30 days.

With Insurance.

Currently, we do not accept insurance in CA & TX.
$99/mo

You will be responsible for paying your copay, co-insurance, deductible, and other related payments agreed with your plan

Accepting following insurances:
aetna insurance functional medicine covered by insuranceBlue Cross Blue Shield logo

elevance health logo
What’s covered by insurance:
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Unlimited doctor visits (60 min).
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Unlimited nutritionist visits (60 min).
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Lab testing from LabCorp & Quest (typically).
What’s covered by the membership:
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.

Cancel anytime after the first 30 days.

Without Insurance.

Out-Of-Pocket
$249
For the first 30 days. Afterwards $299/mo.
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What’s included for 12 months:
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6 doctor visits (60 min each).
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3 nutritionist visits.
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Unlimited health coach visits.
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100% personalized treatment plan.
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Unlimited messaging.
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Access to advanced lab testing.
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Premium support.
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Use your HSA/FSA.

Cancel anytime after the first 30 days.

Friends & family discount

Give the gift of optimal health.

Are you interested in signing up with your significant other, or would you like to reap the benefits of Index Health with a friend? Talk to one of our friendly membership advisors and start your journey to optimal health today.

$179
$149
per month & person

(561) 556-2656
9:00am - 5:00pm from Monday to Thursday.
On Fridays, between 9:00am - 3:00pm.

FAQ

Where is Index Health available?
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Currently, Index Health is available in California, Texas, Florida, Massachusetts, New Hampshire, New York, Pennsylvania, and Virginia. Stay tuned for updates on new services across the USA. 

What are the benefits of virtual care?
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Virtual care, also known as telehealth or telemedicine, offers several benefits when compared to traditional in-person healthcare. Here are some of the key advantages of virtual care:

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Accessibility and Convenience: Overcomes geographical barriers, allowing care from anywhere (you will need to be in the state that you live for your consultations). Eliminates travel time and costs.
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Flexible Scheduling: Appointments available to suit busy schedules. Reduces and even eliminates appointment wait times.
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Continuity of Care: Simplifies follow-up appointments. Supports ongoing monitoring for chronic conditions.
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Time and Cost Savings: Saves travel time & expenses. Eliminates waiting room time.
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Privacy and Confidentiality: Offers a secure environment for sensitive discussions. Enhances patient comfort.

Remember, the suitability of virtual care versus traditional care depends on the medical situation, patient preferences, and healthcare provider recommendations.

What's included when I become a member?
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We recommend following our highly rated health program that includes 5 physician visits, and 3 nutritionist visits, which has shown to deliver the best outcomes for our patients. In addition to the above, as an Index Health patient, you'll receive the following:

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A personalized plan (nutrition, lifestyle, supplements, targeted medication if need be, and a plan to get off of medication).
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Access to advanced lab tests with advanced diagnostic capabilities.
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Unlimited messaging.
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Unlimited health coach visits.
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Discounted rates for supplements.
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Curated content for your health goals.

You can schedule a free call with an Index Health Care Manager to learn more.

Do I need to physically visit a lab even though it is fully online-based?
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Yes, while Index Health operates primarily through telemedicine, certain advanced lab tests require physical sample collection. We can provide the convenience of home draw labs and home tests, ensuring a seamless experience. Our partnerships with trusted labs allow you to schedule at-home sample collections, making it easier for you to undergo the necessary advanced tests without visiting a medical facility. This approach combines the benefits of telemedicine with the accuracy of specialized lab analyses, ensuring you receive comprehensive care from the comfort of your own space.

Does Index Health accept insurance, Medicare or Medicaid?
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Yes, Index Health is now an In-Network provider for Elevance (Anthem) in Virginia, as well as Aetna and Blue Cross Blue Shield PPO plans in New York, Massachusetts, Pennsylvania, Florida, New Hampshire, and Virginia. For these plans, you can utilize your insurance benefits for medical appointments. Please note that we do not accept Medicare Advantage or Blue Supplemental Plans at this time.

We do not accept insurance in California and Texas at the moment.

For other services, we accept Out-Of-Network insurance. During your free call with an Index Health Care Manager, you can inquire about your Out-Of-Network deductible and how it applies to our services.

Lab work, which is a key part of the Index Health experience, is typically covered by your insurance and is not included in the Index Health membership fee. We collaborate with Labcorp and Quest, which are in-network labs, ensuring a smoother process for your lab service needs.

What is Out-Of-Network?
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Think of Out-Of-Network as the opposite of In-Network, for your insurance company. An Out-Of-Network provider is a provider that is not directly contracted with your insurance company.

As an Out-Of-Network provider, we are able to submit a claim with your insurance company so that you can be reimbursed a certain amount of money for the fees paid to Index Health.

The amount reimbursable depends on your insurance plan's deductible, whether your plan will reimburse you for Out-Of-Network services, and other factors. Index Health cannot guarantee reimbursement from your insurance company.

Not sure about the details of your plan? No problem! We can help for free. You can schedule a free call with an Index Health advisor so that you can find out more information about your insurance plan's coverage, and how much you’ll potentially be reimbursed.

Can I use my HSA/FSA to pay for Index Health?
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For our $299/month membership plan, you can use your HSA/FSA, as Index Health is considered a medically eligible expense.

However, for the $99/month insurance plan, HSA/FSA cannot be used. This is due to the fact that we bill your insurance directly for appointments under this plan, and there are no medical codes associated with the $99 fee that would qualify for HSA/FSA claims. For other eligible expenses outside the insurance plan, you may use your HSA/FSA.

Do I have unlimited messaging with providers between appointments?
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Yes, you do have unlimited messaging! Think of unlimited messaging as an easy and quick way to chat with your doctor and nutritionist. We typically get back to our patients within 48 hours for most inquiries.

Can I choose my doctor/nutritionist?
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For our $299/month membership plan, you are free to choose your doctor based on availability. Please discuss your preferences with your care manager during the signup process, and we will make every effort to accommodate your choice.

For those on the $99/month insurance plan, options are currently limited. Our care manager will discuss the available options with you and help schedule your first appointment.

How much do lab tests cost?
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Lab testing is essential for our root cause diagnostics but is separate from membership fees. Standard labs like Quest Diagnostics & Labcorp are often covered by insurance. Advanced labs tailored to your health goals average $517 per member in the first six months, with:

  • 10% spending $0-$250
  • 17% spending $250-$500
  • 70% spending $500-$1,000
  • 3% spending over $1,000
What is the average spend on supplements?
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To address nutritional deficits, the average spend on supplements is $321 per member in the first six months, distributed as follows:

  • 34% spend $0-$150
  • 26% spend $150-$300
  • 15% spend $300-$450
  • 22% spend $450-$1,000
  • 2% spend over $1,000
Will I need peptides?
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Peptides may be recommended depending on your diagnosis and health goals. The average spend on peptides is about $421 per member in the first six months.

What's the cancellation policy?
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You may cancel anytime after your first 30 days. The initial setup fee of $249 for the first 30 days is non-refundable. If you have any questions or are looking to cancel your membership, please get in touch at:

Don't just take our word for it.

Conditions we treat.

Ready to diagnose and treat the root cause?