Care Team.

Get personalized care from the comfort of your own home.

Being a part of the Index care team means we’re passionate about delivering quality, personalized, root cause medicine. We work in partnership with you to understand and address your needs and goals.

Who's on your care team?

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Our Doctors.

Your care team is led by a board-certified doctor, with advanced training in functional medicine, nutrition, and in-depth lab work.

Featured on: floridahealth.gov

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Our Nutritionists.

Food is medicine. That's why your care team will include a specialized and highly trained nutritionist.

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Our Care Managers.

Your care manager makes sure things run smoothly with scheduling, coordinating labs, and insurance or FSA/HSA questions.

Our doctors.

Our nutritionists.

Our health coaches.

Our care managers.

A multidisciplinary team that work together, for you.

Index Health sees each patient as a whole person who deserves a support system and a treatment plan that now addresses the root problem and prevents further issues.

FAQ

Where is Index Health available?

At the current time, Index Health is only available through telemedicine in the states of Florida, Massachusetts, New Hampshire, Pennsylvania, and Virginia. All from the comfort of your home. Stay tuned for updates on new availabilities across the USA. Follow us on social media for updates:

What are the benefits of virtual care?

Virtual care, also known as telehealth or telemedicine, offers several benefits when compared to traditional in-person healthcare. Here are some of the key advantages of virtual care:

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Accessibility and Convenience: Overcomes geographical barriers, allowing care from anywhere (you will need to be the state that you live for your consultations). Eliminates travel time and costs.
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Flexible Scheduling: Appointments available to suit busy schedules. Reduces and even eliminates appointment wait times.
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Continuity of Care: Simplifies follow-up appointments. Supports ongoing monitoring for chronic conditions.
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Time and Cost Savings: Saves travel time & expenses. Eliminates waiting room time.
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Privacy and Confidentiality: Offers secure environment for sensitive discussions. Enhances patient comfort.

Remember, the suitability of virtual care versus traditional care depends on the medical situation, patient preferences, and healthcare provider recommendations.

What's included when I become a member?

We recommend following our highly rated health program that includes 5 physician visits, and 3 nutritionist visits, which has shown to deliver the best outcomes for our patients. In addition to the above, as an Index Health patient, you'll receive the following:

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A personalized plan (nutrition, lifestyle, supplements, targeted medication if need be, and a plan to get off of medication).
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Access to advanced lab tests with advanced diagnostic capabilities.
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Unlimited messaging.
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Discounted rates for supplements.
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Curated content for your health goals.

You can schedule a free call with an Index Health Care Manager to learn more.

Do I need to physically visit a lab even though is fully online-based?

Yes, while Index Health operates primarily through telemedicine, certain advanced lab tests require physical sample collection. We can provide the convenience of home draw labs and home tests, ensuring a seamless experience. Our partnerships with trusted labs allow you to schedule at-home sample collections, making it easier for you to undergo the necessary advanced tests without visiting a medical facility. This approach combines the benefits of telemedicine with the accuracy of specialized lab analyses, ensuring you receive comprehensive care from the comfort of your own space.

Does Index Health accept insurance, Medicare or Medicaid?

Yes, we accept Out-Of-Network insurance for our services. During your free call with an Index Health Care Manager, you can check what your Out-Of-Network deductible is.

Labs are typically covered by your insurance and are not included in the Index Health membership.

What is Out-Of-Network?

Think of Out-Of-Network as the opposite of In-Network, for your insurance company. An Out-Of-Network provider is a provider that is not directly contracted with your insurance company.

As an Out-Of-Network provider, we are able to submit a claim with your insurance company so that you can reimbursed a certain amount of money for the fees paid to Index Health.

The amount reimbursable depends on your insurance plan's deductible, whether your plan will reimburse you for Out-Of-Network services, and other factors. Index Health cannot guarantee reimbursement from your insurance company.

Not sure about the details of your plan? No problem! We can help for free. You can schedule a free call with an Index Health advisor so that you can find out more information about your insurance plan's coverage, and how much you’ll potentially be reimbursed.

Can I use my HSA/FSA to pay for Index Health?

Yes. Index Health is considered a medically eligible expense therefore, it can be paid for via an HSA/FSA. Please note, claims may not be submitted to insurance when HSA/FSA is being used.

Do I have unlimited messaging with providers between appointments?

Yes, you do have unlimited messaging! Think of unlimited messaging as an easy and quick way to chat with your doctor and nutritionist. We typically get back to our patients within 48 hours for most inquiries.

Can I choose my doctor/nutritionist?

Yes, based on availability you are free to choose your doctor. Just make sure to ask your care manager when signing up and we'll make it possible.

What's the cancellation policy?

You may cancel anytime after your first 30 days. The initial setup fee of $199 for the first 30 days is non-refundable. If you have any questions or are looking to cancel your membership, please get in touch at:

Don't just take our word for it.

Ready to diagnose and treat the root cause?