Being a part of the Index care team means we’re passionate about delivering quality, personalized, root cause medicine. We work in partnership with you to understand and address your needs and goals.
Your care team is led by a board-certified doctor, with advanced training in functional medicine, nutrition, and in-depth lab work.
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Food is medicine. That's why your care team will include a specialized and highly trained nutritionist.
Your care manager makes sure things run smoothly with scheduling, coordinating labs, and insurance or FSA/HSA questions.
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Index Health sees each patient as a whole person who deserves a support system and a treatment plan that now addresses the root problem and prevents further issues.
At the current time, Index Health is only available through telemedicine in the states of Florida, Massachusetts, New Hampshire, Pennsylvania, and Virginia. All from the comfort of your home. Stay tuned for updates on new availabilities across the USA. Follow us on social media for updates:
Virtual care, also known as telehealth or telemedicine, offers several benefits when compared to traditional in-person healthcare. Here are some of the key advantages of virtual care:
Remember, the suitability of virtual care versus traditional care depends on the medical situation, patient preferences, and healthcare provider recommendations.
We recommend following our highly rated health program that includes 5 physician visits, and 3 nutritionist visits, which has shown to deliver the best outcomes for our patients. In addition to the above, as an Index Health patient, you'll receive the following:
You can schedule a free call with an Index Health Care Manager to learn more.
Yes, while Index Health operates primarily through telemedicine, certain advanced lab tests require physical sample collection. We can provide the convenience of home draw labs and home tests, ensuring a seamless experience. Our partnerships with trusted labs allow you to schedule at-home sample collections, making it easier for you to undergo the necessary advanced tests without visiting a medical facility. This approach combines the benefits of telemedicine with the accuracy of specialized lab analyses, ensuring you receive comprehensive care from the comfort of your own space.
Yes, we accept Out-Of-Network insurance for our services. During your free call with an Index Health Care Manager, you can check what your Out-Of-Network deductible is.
Labs are typically covered by your insurance and are not included in the Index Health membership.
Think of Out-Of-Network as the opposite of In-Network, for your insurance company. An Out-Of-Network provider is a provider that is not directly contracted with your insurance company.
As an Out-Of-Network provider, we are able to submit a claim with your insurance company so that you can reimbursed a certain amount of money for the fees paid to Index Health.
The amount reimbursable depends on your insurance plan's deductible, whether your plan will reimburse you for Out-Of-Network services, and other factors. Index Health cannot guarantee reimbursement from your insurance company.
Not sure about the details of your plan? No problem! We can help for free. You can schedule a free call with an Index Health advisor so that you can find out more information about your insurance plan's coverage, and how much you’ll potentially be reimbursed.
Yes. Index Health is considered a medically eligible expense therefore, it can be paid for via an HSA/FSA. Please note, claims may not be submitted to insurance when HSA/FSA is being used.
Yes, you do have unlimited messaging! Think of unlimited messaging as an easy and quick way to chat with your doctor and nutritionist. We typically get back to our patients within 48 hours for most inquiries.
Yes, based on availability you are free to choose your doctor. Just make sure to ask your care manager when signing up and we'll make it possible.
You may cancel anytime after your first 30 days. The initial setup fee of $199 for the first 30 days is non-refundable. If you have any questions or are looking to cancel your membership, please get in touch at:
